Frequently Asked Questions
Find answers to common questions about our services.
Disability & Medical Requirements
Overview: We provide reasonable adjustments for physical, sensory, and mental health needs so you can live and study independently.
Requesting adjustments (ideally before allocation):
- Complete the ‘Accessibility & Medical Needs’ form in SEID.
- Upload supporting evidence (GP/consultant/therapist letter) where applicable.
- We’ll meet with you to agree adjustments and an emergency plan if needed.
Examples of adjustments:
- Wheelchair‑accessible rooms/ensuites; step‑free access; visual/alert systems.
- Quiet locations; proximity to lifts/teaching spaces; fridge space for medication.
- Permission for a caregiver or assistance animal (with documentation).
During tenancy: Needs change—request a review anytime. We aim to respond within 10 working days for non‑urgent changes.
FAQs:
- Q: Can I swap rooms to be closer to my faculty? → Yes, subject to availability and medical priority.
- Q: Are emotional support animals allowed? → With prior approval and documentation; building rules still apply.
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