Frequently Asked Questions

Find answers to common questions about our services.

Late or Missed Payments

Overview: Act fast—silence makes charges worse.

Immediate steps:

  1. Confirm amount due in the Finance dashboard.
  2. Open a ‘Payment Difficulty’ ticket explaining the cause and when you can pay.
  3. Ask for a revised schedule or short deferral; upload evidence.

Possible penalties: Late fee, academic hold, graduation block; visa implications for international students—speak to International Support.

FAQs:

  1. Q: I never got a reminder—do I still owe late fees? → Yes; reminders are courtesy notices—responsibility remains with you.


Student Loans

Overview: Tuition Fee Loan goes to the institution; Maintenance Loan goes to you for living costs.

Eligibility & application:

  1. Apply via national student finance body; have passport, course offer, and bank details ready.
  2. International students: explore scholarships/sponsor arrangements if ineligible.

Disbursement: Paid at term start after registration is confirmed; delays are common if documents are missing—check your portal tasks.

Repayment: Starts after study, only when income exceeds threshold; deducted via payroll (PAYE).

FAQs:

  1. Q: Can I apply late? → Yes, but disbursement may be delayed.
  2. Q: My payment is late—what can I do now? → Ask Finance for a short grace period and submit evidence of the pending disbursement.


Bursaries & Scholarships

Overview: Non‑repayable funding to support tuition and/or living costs.

Where to find opportunities:

  1. SEID Funding Finder (filters by course, eligibility, deadline).
  2. Faculty/department awards; external foundations and sponsors.

Competitive applications: Prepare a concise personal statement, 1–2 references, and evidence of need/merit; track deadlines.

Keeping your award: Maintain required attendance/grades; file progress updates if asked.

FAQs:

  1. Q: Can I hold multiple scolarships? → Sometimes; check ‘stacking’ rules—some bursaries reduce if you receive another award.


Overview:

Paying your tuition fees on time is vital to maintaining your enrolment and accessing campus services. This article explores various payment options, important deadlines, and what to do if you're facing difficulties.


Detailed Information:

Tuition fees vary depending on your course, level of study, and whether you are a home or international student. Most universities provide online portals where you can check your fee status, make payments, and download statements.


Payment methods usually include:

- Online card payments

- Direct debit from a valid bank account

- Bank transfer from overseas (international students)


Some universities allow students to pay in instalments, typically split across terms. Always review your offer letter or invoice for official payment dates.


Consequences of Non-Payment:

Failure to pay tuition fees can result in:

- Late payment fees

- Restrictions on registration or module selection

- Withholding of results or transcripts

- In extreme cases, exclusion from the university


FAQs:

- Where can I see how much I owe? – Log into your student portal or finance dashboard.

- Can someone else pay on my behalf? – Yes, but the payment must clearly reference your student ID.

- What if I miss a payment deadline? – Contact the finance team immediately. They may offer extensions or revised plans depending on your circumstances.

Overview:

Paying your tuition fees on time is vital to maintaining your enrolment and accessing campus services. This article explores various payment options, important deadlines, and what to do if you're facing difficulties.


Detailed Information:

Tuition fees vary depending on your course, level of study, and whether you are a home or international student. Most universities provide online portals where you can check your fee status, make payments, and download statements.


Payment methods usually include:

- Online card payments

- Direct debit from a valid bank account

- Bank transfer from overseas (international students)


Some universities allow students to pay in instalments, typically split across terms. Always review your offer letter or invoice for official payment dates.


Consequences of Non-Payment:

Failure to pay tuition fees can result in:

- Late payment fees

- Restrictions on registration or module selection

- Withholding of results or transcripts

- In extreme cases, exclusion from the university


FAQs:

- Where can I see how much I owe? – Log into your student portal or finance dashboard.

- Can someone else pay on my behalf? – Yes, but the payment must clearly reference your student ID.

- What if I miss a payment deadline? – Contact the finance team immediately. They may offer extensions or revised plans depending on your circumstances.

Overview:

Paying your tuition fees on time is vital to maintaining your enrolment and accessing campus services. This article explores various payment options, important deadlines, and what to do if you're facing difficulties.


Detailed Information:

Tuition fees vary depending on your course, level of study, and whether you are a home or international student. Most universities provide online portals where you can check your fee status, make payments, and download statements.


Payment methods usually include:

- Online card payments

- Direct debit from a valid bank account

- Bank transfer from overseas (international students)


Some universities allow students to pay in instalments, typically split across terms. Always review your offer letter or invoice for official payment dates.


Consequences of Non-Payment:

Failure to pay tuition fees can result in:

- Late payment fees

- Restrictions on registration or module selection

- Withholding of results or transcripts

- In extreme cases, exclusion from the university


FAQs:

- Where can I see how much I owe? – Log into your student portal or finance dashboard.

- Can someone else pay on my behalf? – Yes, but the payment must clearly reference your student ID.

- What if I miss a payment deadline? – Contact the finance team immediately. They may offer extensions or revised plans depending on your circumstances.

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